Most businesses are constantly seeking new ways to improve customer service. You may not realize it, but GPS fleet tracking offers an impressive array of opportunities to improve customer service for your organization. These are just five ways you can use GPS fleet trackers to give your customers better experiences and outcomes.
- Offer More Reliable Delivery Windows
We live in a world where people have their days planned down to the “quarter hour.” The days of delivery sometimes on a given day are long gone if you want a steady stream of satisfied customers. Not only does GPS fleet tracking help you provide more accurate delivery estimates, often within a two-hour timeframe (which is far better than the 8-12-hour window of yesteryear). It also helps to route more efficiently so you can stick to your delivery estimates.
- Reduce Expenses So You Can Lower Costs
One of the biggest benefits of GPS fleet tracking your customers are sure to love is your ability to pass along additional savings to them. The fact that you can effectively cut your labor and fuel expenses with the use of GPS fleet tracking gives you plenty of room to work with for creating lower fees for customers.
Car Thefts at Eight-Year High
13 Feb 2019According to the FBI, car thefts increased to 773,000 in 2017 representing an eight-year high and presenting quite a problem for consumers reporters say are often to blame for the thefts of their vehicles.
How are car owners to blame for many of the car thefts that occur? Simple carelessness. Many thieves are simply taking advantage of opportunities that present themselves when car owners thoughtlessly leave key fobs in their cars.
Thieves swoop in and drive off in these newer vehicles without a hitch. With so many vehicles operating with push-button starts today, they only need the key fob to be present in the vehicle for it to start. This means thieves push the button and drive away.
What are Visual Distractions While Driving?
12 Feb 2019When your fleet drivers are driving your vehicles, you expect them to do their very best to avoid distractions and pay attention to the road. But, there are a number of things that can distract your drivers, even unintentional. One type of distraction is visual distractions.
Visual distractions are actually one of the more common types of distractions for most drivers. These are distractions that take the driver’s eyes and focus off the road, even for mere seconds. These could include adjusting vehicle devices like the GPS or radio to viewing text messages from their phone. Any type of visual distraction will keep the driver from focusing straight ahead where they’re supposed to be looking to drive safely.
