How GPS Fleet Tracking Makes Dispatching Easier

3 Jun 2015

Whether you have a fleet of five business vehicles making daily calls or 50, dispatchers have a lot of responsibility on their hands from day to day. GPS fleet tracking can help take many burdens off the shoulders of your dispatchers while, simultaneously improving profits for your business. These are just a few ways GPS fleet tracking can make your dispatcher’s life much easier.

Streamlines the Dispatch Process with Daily Itineraries

Letting your drivers know their route and itineraries from the very start helps to eliminate the fits and starts involved in the next call throughout the day. More importantly, with GPS fleet management and tracking systems, emergency calls and route adjustments are a simple matter to make on the fly.

Since dispatchers have access to the drivers via two way radio and the GPS system itself offers simple turn by turn directions for any route deviations there’s no reason drivers have to be married to the original itineraries when adjustments are needed.

Allows Customers to Track Drivers

Do you have any idea how much of a dispatcher’s day is devoted to questions about whether the drivers is on his way or miraculously there yet? GPS fleet tracking provides you with the tools you need to provide accurate ETAs, but also to allow the customers to track the drivers themselves.

When they can blips on the screen indicating driver location, they are far less likely to not only be content in the knowledge that the driver is coming, but also to resist the temptation to call and ask about the driver’s current location.

Increases Revenue for Your Business

It’s hard for many small fleet owners to understand how freeing up dispatcher time can net bigger revenues for your business, but that is what happens. With dispatchers free to focus their attention on other aspects of managing and maintaining your fleet, you’re able to save money on equipment breakdown and wear and tear by staying on top of maintenance needs of fleet vehicles.

But the fun doesn’t end there. Increasing revenues come from the ability to work more calls into a business day due to greater efficiency and having more satisfied customers recommending your business to their friends. It’s a simple solution that delivers business altering results (for the better) when used properly.

Don’t take our word for it, though, begin using GPS fleet tracking in your small business today and see what a difference it makes for your dispatcher when it comes to job satisfaction, your customers, and your bottom line.

Contact us here at LiveView GPS to learn more about how GPS fleet tracking makes dispatching easier.

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About George Karonis

George Karonis is the founder and Chief Executive Officer of LiveViewGPS Inc., a company he established in 2008 with the vision of making real-time GPS tracking more reliable, affordable, and accessible for businesses of all sizes. Over the past two decades, he has built a reputation as an innovator in GPS tracking, fleet management, asset monitoring, and Push-to-Talk over Cellular (PTToC) communications. Under George's leadership, LiveViewGPS has grown into a nationally recognized provider of GPS tracking solutions, serving businesses, government agencies, educational institutions, law enforcement organizations, and public works departments throughout the United States. The company's technology helps organizations improve operational efficiency, protect valuable assets, increase driver safety, and reduce operating costs through real-time location intelligence. Before founding LiveViewGPS, George developed a background in security, surveillance, and emerging location technologies. His passion for innovation and practical problem solving has driven the development of products that combine dependable hardware with easy-to-use cloud software, giving customers actionable information when it matters most. In 2018, George expanded into nationwide Push-to-Talk over Cellular communications by launching PeakPTT, providing businesses with rugged, instant communication solutions that operate over LTE and Wi-Fi networks. His focus has remained the same throughout his career: delivering dependable technology backed by exceptional customer service and long-term customer relationships. George regularly writes about GPS tracking, fleet management, asset protection, business technology, and communication systems. Through this blog, he shares industry insights, practical advice, and emerging trends to help organizations make informed decisions about tracking technology and connected operations.