Best Practices for Introducing GPS Fleet Tracking to Employees

If you own or manage a dispatch service, delivery, or shipping business, you know how important it to know the location of your fleet. With this knowledge, you’ll have a better idea of when customers will receive their shipments or service, which will greatly improve efficiency and customer satisfaction.

Despite the benefits of GPS fleet tracking, the idea of introducing it to your employees may have you a little nervous. You worry that your drivers will turn in their keys as soon as you announce that you want to utilize GPS fleet tracking; and that’s understandable, as your staff will want to know how it will impact their work and their performance. Fortunately, there are ways that you can introduce the idea of fleet tracking without aggravating your employees.

Here’s a look at effective ways that you can introduce GPS fleet tracking to your employees without scaring them off.

Let Them Know Early

Trust is one of the most important things in a successful employee-employer relationship. If you wait to tell your employees about the addition of GPS fleet tracking until a few days before it goes into effect, chances are you are going to lose some of their trust. Instead, be open and honest with them. Let your drivers know about this change long before you actually put it into practice so that they can express their thoughts and concerns.

Discuss the Benefits of Fleet Tracking

The main reason why your team may be put off by the idea of fleet tracking is because they may feel as if there is an eye-in-the-sky watching their every move. Let them know that this isn’t the goal of fleet tracking at all, but rather it is actually a very effective way to improve operations, boost business, and cut costs.

Let them know that it also benefits them because it simplifies communication, improves driving, increases safety and optimizes routing, making their job easier. Provide them with data that illustrates how other companies have benefited from the addition of GPS tracking. When your employees understand how beneficial it is, they will be more likely to accept its implementation.

Listen to them

Listen to your team’s questions and concerns and really hear them. Put yourself in their shoes so that you can really understand how they feel. Address their questions and concerns with care and compassion. They more your team feels like you care about their concerns, they more they will trust you, the better job satisfaction they will have and the easier it will be for them to adjust to the change.

Are you planning on introducing GPS tracking? How do you plan on informing your employees of the change?

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