How Cable Companies Can Benefit from GPS Tracking
16 Sep 2014Winter is coming – to Winterfell and to your neck of the woods. This means that more people are going to be taking their outdoor pursuits of spring, summer, and fall, and hunkering down for a nice long winter in front of their television sets.
This means that people who dropped cable in the summer, will often pick it up again. There also may be an uptick in repair services as people begin noticing problems with their lines from storms and other events over the past several months.
GPS tracking can help you streamline the callout process to ensure your cable business is getting the best possible bang for its buck when responding to customer calls. These are just a few ways cable companies can benefit from GPS tracking.
Accurate Response/Service Time Window
Nothing is more frustrating for cable customers than waiting around all day for a truck that doesn’t arrive when promised – other than having one arrive early when they’re not at home. GPS tracking allows you to provide a much more accurate window of time for callouts according to traffic and location of trucks in the area.
More Efficient Fuel Usage
Gas may not be at an all-time high right now, but it’s high enough to put a crimp in business budgets. Conserving fuel on high-consumption vehicles like cable trucks can help your business cut costs. GPS fleet tracking and fleet management helps plan the most fuel efficient routes so that drivers aren’t operating at cross purposes. More importantly, it can reroute drivers in order to diminish idle times when Interstates tend to turn into parking lots.
Eliminates Lost Drivers
Face it, some addresses are hard to find on traditional maps. In many cases, you’d be more likely to win the lottery than to get accurate, easy to follow directions from homeowners. GPS eliminates the need for driving directions and map reading – especially in communities growing faster than maps can be printed.
It’s easy for drivers to get lost and that costs precious time and money most businesses can’t easily absorb. GPS tracking lets you know where your drivers are at all times and tells them how to get from that point to where they need to go.
Holds Employees Accountable
GPS tracking allows you to track vehicle locations to ensure employees are where they’re supposed to be (this also aids in verifying service calls to customers and eliminates the risk that employees are tending to personal business in company vehicles on company time). GPS tracking also holds employees accountable to their actions behind the wheel. You can tell how fast or recklessly they’re driving in trucks carrying your cable company brand representing your business.
Winter may be coming, but GPS tracking can help you get a grip on your callout related expenses this winter and beyond. These are just a few examples of the benefits GPS technology has to offer your cable company. If you’re in the cable company business, call us at LiveViewGPS at 1.888.502.3636 to explore your GPS tracking options for your fleet.
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