Customers Can Now Track Greyhound Buses Online
23 Jun 2015On Friday, Greyhound, North American transportation giant, announced its new BusTracker launch.
The BusTracker tool can be found on any device that is Internet-ready as well as on GreyHound.com, according to the busing company. The tool provides real-time GPS tracking which enables customers to see the exact location of their bus and when it is due to reach their destination.
BusTracker can be accessed by customers from any device by going to the Greyhound site and searching by arrival or departure city or schedule number for updates.
For people who use smartphones, BusTracker can be found in the Greyhound mobile app, which is available on both the Android and Apple devices. BusTracker updates every 1 to 4 minutes and draws its data from three different tracking systems, which are installed on every Greyhound bus to offer customers the latest schedule status.
Greyhound takes data from these tracking systems to gather data that is needed for the BusTracker tool. This tool is part of a huge upgrade which features modern amenities, like power outlets, extra legroom, leather seats, onboard Wi-Fi and OnTouch® access (an onboard catalog filled with destination packages allowing customers to buy tickets to popular attractions, theatrical events and ground transportation offers.) Additional features like $1 fares and guaranteed seating on Greyhound Express routes reintroduces the brand as an inexpensive, modern travel choice.
Andy Kaplinsky, chief commercial officer of Greyhound lines, released a statement regarding the mission of the company and what it hopes to accomplish by integrating this new tracking tool. He states their dedication to enhancing their customer’s’ experience by making it as easy as possible. He’s excited about launching a system that will take the unpredictability out of travelling by bus.
Customers can now relax when using BusTracker, and enjoy their bus trip since they have all status data right at their fingertips.
The new BusTracker launch is the company’s most recent improvement made for enhancing and personalizing the experiences of Greyhound customers following the rollout of a few transformational investments, which included the company’s fleet upgrade completion which consisted of over 1200 buses.
Greyhound came out with a multi-city Centennial Tour last year in celebrating its 100th anniversary to publically display its latest advancements. For Greyhound to continue this momentum, it continues to make improvements and further develop its technology that will lead to a better experience for bus riders.
Greyhound is the biggest intercity bus transportation provider in North America and serves over 3,800 different destinations all over the continent.
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