How Your Basement Waterproofing Company Can Benefit from GPS Fleet Tracking
9 Jan 2017
When your customers have trouble with water in their basements they want help fast. Whether your business focuses on waterproofing basements before problems arise or you deal with homeowners trying to prevent future moisture problems in their basements, the odds are good that your customers all have one thing in common. They all want prompt service and attention from you and your drivers. This is where GPS fleet tracking can come in extremely useful.
Provide Drivers with Detailed Driving Instructions
This means the right basements are receiving your attention at all times. Communities are growing faster each year with new neighborhoods and addresses constantly cropping up. LiveView GPS tracking provides constant updates to the maps so you can drive with confidence that your drivers will reach their destinations on time thanks to outstanding navigation assistance by the GPS system.
Establish More Accurate Appointment Windows
Because GPS offers more efficient routing and dispatch than humans can often provide, it allows you to give your customers more accurate appointment windows. This creates happy customers who will come back to you if they need other services you provide and are much more willing (and likely) to recommend you to friends and family in need of similar services.
No one likes waiting around all day for basement waterproofing professionals to show up – especially if it is someone who has water in their basement. They want to know when you are coming. They prefer for you to be coming right away – and If not, they want that appointment window to be as accurate as possible.
Provides Support for Your Drivers
Sometimes customers balk when they receive their bills for service. They may feel that the time reflected on the invoice is less than accurate or have been cheated by unscrupulous businesses in the past and believe you’re doing the same. GPS fleet tracking monitors the location of vehicles. This provides additional verification that drivers were in fact at the location for the duration of the billing cycle. It’s a great way to support your drivers without risking alienating your customers by doing so.
Monitor Drivers
While we’d all like to believe the best about our drivers, GPS tracking of your drivers allows you to trust, that they are acting in the best interests of your company, but verify that they are. You can set up alerts to notify you if they are driving recklessly, to monitor speeding, hard braking, swerving, and other aggressive driving behaviors. Additionally, you can make sure your drivers aren’t deviating from assigned routes, taking care of personal errands while on the clock, or using your vehicles after hours to earn a little extra money on the side.
GPS fleet tracking offers many potential benefits to your basement waterproofing business. These are just a few of the highlights to consider.
If you own or manage a basement waterproofing company with fleet vehicles, give us a call here at LiveView GPS to learn more about how GPS fleet tracking can help your business thrive. 1-888-544-0494
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