Parking lot sweepers may not have the same GPS tracking needs of other businesses. You’re not as likely to get lost on your way to jobs as plumbers and electricians may be. But that doesn’t mean there aren’t plenty of benefits to go around for using fleet GPS tracking to keep your business running like a well-oiled machine.

These are just a few reasons why GPS tracking services are a good idea for your parking lot sweeping fleet.

Pinpoint Exact Truck Locations – Throughout the Day

This isn’t a matter of you trusting your drivers – or even about not trusting them. It’s about having verifiable proof when customers claim that your drivers weren’t onsite at the time they stated or that they left earlier. It’s about transparency in the billing process for the protection of your business reputation, the good name of your drivers, and the satisfaction of your clients. Read the rest of this entry »

One of the biggest worries that loved ones of dementia patients have is that they will go missing. This is not an abnormal fear, as countless people who suffer from dementia are reported missing each year, and many of them are never found.

In light of dementia patients who wander off, a new system in Sakata, Yamagata Prefecture, is being tested. This system utilizes GPS tracking, which is placed in vending machines and other common public devices, to process location information and other vital data related to missing dementia patients.

The system is run on Internet of Things (IoT), which was created in cooperation with Captain Yamagata Corp and the National Institute of Technology, Tsuruoka College. And, though it may sound like it would be extremely costly, especially considering the high price of so many technologically related things in Japan, this system is actually quite cost-effective .

How it Works

Upon first hearing about the system, it may sound as if comprehending how the process works is difficult; but in actuality, it is pretty simple. Basically, Wi-Fi devices have been placed around the city in stores and on vending machines and they pick up signals from devices that are given to elderly dementia patients to wear. Read the rest of this entry »

SaaS stands for Software as a Service. SaaS are centrally hosted applications which are licensed to users as a subscription. This software distribution method allows users to access a software as long as they have access to the internet.

There are many potential benefits of opting to use SaaS:

• The provider of the SaaS hosts the application of its server. This saves clients from having to buy, download, or maintain software on their computers.
• Use of SaaS allows the client to control the security of the software, granting access to programs as they prefer.
• Additionally, SaaS are automatically updated and patches are automatically managed, ensuring that all users will have access to the same version of the software.
• Users with access permission are able to use the software from any location in the world where they have access to the internet.

SaaS is also known as web-based software, hosted software, or on-demand software. Software as a Service can be compared to Software as a Product, which is the traditional model of buying and installing software. SaaS has recently become the more popular of the two options for licensing and delivering software. Read the rest of this entry »

In honor of Shark Week beginning on July 5th 2015 on the Discovery Channel, today we are writing about Mary Lee: a shark. Mary Lee is a 16-foot, 3500 pound shark that has been traveling along the New Jersey shores. She was, at one point, only a half mile from the Lavallette beaches after disappearing from radar to then show up along the Long Island shores.

Because of her frequent pings, social media savvy, and proximity to the Mid-Atlantic coast, Mary Lee has been quite a popular shark. She has now gained almost 74k followers on Twitter (@MaryLeeShark) in a short period of time (less than a month). She has followers just watching and waiting to see where she will show up next.

She’s tagged with a GPS tracking device. Two years ago, Marine Biologists at OCEARCH implanted this tracking device into her which is why Mary Lee can be tracked now. Read the rest of this entry »

Service providers know all too well that billing concerns and disputes are part of the job. Solving them in the past has not always been a simple matter. Business owners today, though, have new tools at their disposal to help resolve these matters without running the risk of alienating customers in the process. These tips are sure to help.

Address Customer Concerns Promptly

The faster you address the issue, regardless of who is “in the right” in this situation, the better your customer will feel about the entire experience. Remain courteous at all times and let the customer know you will investigate this thoroughly. Maintain open communication with the customer throughout the process and try to be as transparent as possible.

Document Everything

It may be a bit cliché, but there’s a reason this sage advice has been around so long. It works. Sometimes it’s all about letting the customer know you’re on top of things, but when you have documentation in front of you, that includes time in and time out on certain job sites, especially if it’s documentation they’ve signed, then there is little room left for argument. Read the rest of this entry »