SaaS stands for Software as a Service. SaaS are centrally hosted applications which are licensed to users as a subscription. This software distribution method allows users to access a software as long as they have access to the internet.

There are many potential benefits of opting to use SaaS:

• The provider of the SaaS hosts the application of its server. This saves clients from having to buy, download, or maintain software on their computers.
• Use of SaaS allows the client to control the security of the software, granting access to programs as they prefer.
• Additionally, SaaS are automatically updated and patches are automatically managed, ensuring that all users will have access to the same version of the software.
• Users with access permission are able to use the software from any location in the world where they have access to the internet.

SaaS is also known as web-based software, hosted software, or on-demand software. Software as a Service can be compared to Software as a Product, which is the traditional model of buying and installing software. SaaS has recently become the more popular of the two options for licensing and delivering software. Read the rest of this entry »

In honor of Shark Week beginning on July 5th 2015 on the Discovery Channel, today we are writing about Mary Lee: a shark. Mary Lee is a 16-foot, 3500 pound shark that has been traveling along the New Jersey shores. She was, at one point, only a half mile from the Lavallette beaches after disappearing from radar to then show up along the Long Island shores.

Because of her frequent pings, social media savvy, and proximity to the Mid-Atlantic coast, Mary Lee has been quite a popular shark. She has now gained almost 74k followers on Twitter (@MaryLeeShark) in a short period of time (less than a month). She has followers just watching and waiting to see where she will show up next.

She’s tagged with a GPS tracking device. Two years ago, Marine Biologists at OCEARCH implanted this tracking device into her which is why Mary Lee can be tracked now. Read the rest of this entry »

Service providers know all too well that billing concerns and disputes are part of the job. Solving them in the past has not always been a simple matter. Business owners today, though, have new tools at their disposal to help resolve these matters without running the risk of alienating customers in the process. These tips are sure to help.

Address Customer Concerns Promptly

The faster you address the issue, regardless of who is “in the right” in this situation, the better your customer will feel about the entire experience. Remain courteous at all times and let the customer know you will investigate this thoroughly. Maintain open communication with the customer throughout the process and try to be as transparent as possible.

Document Everything

It may be a bit cliché, but there’s a reason this sage advice has been around so long. It works. Sometimes it’s all about letting the customer know you’re on top of things, but when you have documentation in front of you, that includes time in and time out on certain job sites, especially if it’s documentation they’ve signed, then there is little room left for argument. Read the rest of this entry »

The world’s oceans hold far too much possibility of ship and whale collisions. In fact, there is a huge threat to the survival and recovery of certain endangered whale populations from ship strikes.

Certain factors that can affect the occurrence and seriousness of the collisions include the hydrodynamic forces around ships, how fast they go, and the spatial co-occurrence of ships and whales.

Understanding whale behavior when in the presence of ships could be the key to understanding the difference in interaction.

This understanding of interactions between the large whales and ships has become a protection concern globally attributable to the increase in commercial ship traffic and its growth within the industry.

There have been few studies on the behavior of whales when approached by large ships, however, this is most likely how we are to understand the vulnerability of the whales, how reduced speed might reduce collisions, and how effective mitigation would be. Read the rest of this entry »

The fleet manager has a wide range of responsibilities in the cost centers of business. Calculating better routes, dispatching units more effectively, and ensuring and overall positive customer interaction are just a few important jobs the fleet manager does.

The management of a fleet is centered on time. Trucks need to reach consumers on time and maintenance and similar demands need to be handled accordingly and in a timely fashion. The fleet manager has to manage time effectively to keep up with these demands, and handle everyday tasks associated with operating a fleet. GPS fleet tracking and management can help you get this job done more efficiently.

Using a GPS Fleet Tracking System

Refined reporting tools and online data management are provided through a GPS fleet tracking system, which helps to manage, organize, and share fleet data with everyone in your corporation. When employees and managers use the same systematic data, all the guesswork is taken out of fleet management, which minimizes mistakes, wasted time, and rework that drags down productivity. Read the rest of this entry »