How to Be a Better Fleet Manager
10 Jun 2015The fleet manager has a wide range of responsibilities in the cost centers of business. Calculating better routes, dispatching units more effectively, and ensuring and overall positive customer interaction are just a few important jobs the fleet manager does.
The management of a fleet is centered on time. Trucks need to reach consumers on time and maintenance and similar demands need to be handled accordingly and in a timely fashion. The fleet manager has to manage time effectively to keep up with these demands, and handle everyday tasks associated with operating a fleet. GPS fleet tracking and management can help you get this job done more efficiently.
Using a GPS Fleet Tracking System
Refined reporting tools and online data management are provided through a GPS fleet tracking system, which helps to manage, organize, and share fleet data with everyone in your corporation. When employees and managers use the same systematic data, all the guesswork is taken out of fleet management, which minimizes mistakes, wasted time, and rework that drags down productivity.
Let’s take onboard engine diagnostics, for example. There is no longer a need to inspect each vehicle physically or having to make calls to get odometer and other meter values, since the tracking system will transmit this data automatically. You are able to better schedule your work when you understand exactly when, how, and where your vehicles are being used.
Likewise, having an understanding of when and how work gets done will allow you to determine which employees are less efficient. When you have this data at your disposal for review and analysis, you are able to implement different strategies for maximizing overtime and work completed.
GPS Fleet Management
More modern fleet management technological solutions are available and provide more in-depth and detailed analysis of data that is gained through fleet tracking. Where positions were formally tracked through GPS and navigation help was offered, newer telematics products, such as GPS fleet management, are now being offered which provides fleet managers and drivers a more interactive experience.
The tools enable managers to gather, analyze and take action on their fleet information for real-time benchmarking, optimizing and fleet rightsizing through cargo rationalization. According to GE Capital Fleet Services’s strategic consulting services manager, Steve Jastrow, their team was able to identify over $1.6 billion in money saving opportunities for their customers. In fact, in the first half of the year alone, there was almost $200 million identified. Jastrow states that with the combination of sophisticated tools and advice from experts, fleet managers will be able to continually receive a maximum ROI.
When you are able to operate more productively, it enables you to focus on other important business tasks. Improved customer service and faster response times help minimize customer attrition and bring repeat business. Satisfied customers are more likely to suggest your business to others as well.
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