11 Best Workforce Management Software: Reviews & Pricing

Juggling schedules across locations, chasing down missing timesheets, and fixing payroll mistakes after the fact is costly—and it drags on morale. Add union rules, overtime thresholds, leave policies, and demand swings, and even seasoned ops leaders can spend more time firefighting than forecasting. If your frontline teams are mobile or field-based, you also need reliable location awareness to confirm attendance, control costs, and protect assets.

This guide compares 11 standout workforce management tools—each reviewed for core capabilities like scheduling, time and attendance, absence, forecasting, and payroll sync, plus the real-world details that matter: pricing, ease of rollout, mobile experience, and integrations. You’ll find options for SMBs and enterprises, shift-heavy industries and contact centers, and solutions that pair workforce coordination with live GPS tracking for teams on the move. Use it to shortlist the right fit for your size, compliance needs, and tech stack, then dive into how each platform works, who it’s best for, and what you should expect to pay. Let’s get you from spreadsheet chaos to confident, data-backed staffing.

1. LiveViewGPS

When your workforce is on the move, location truth becomes the backbone of workforce management. LiveViewGPS pairs ultra-fast, real-time GPS tracking with alerting and reporting so ops teams can confirm attendance, reduce idle time, protect assets, and reconstruct the workday without spreadsheets. It’s a powerful complement to workforce management software when you need proof of presence and field accountability.

How it works

LiveViewGPS delivers live location updates as frequently as 5–10 seconds via a 100% web-based dashboard and iOS/Android apps—no software to install and it works right out of the box. With 99.9% server uptime, managers get continuous visibility across vehicles, equipment, and people, plus 90-day historical playback to audit routes, stops, and dwell time.

• Instant alerts: Geofences, speed, idle, and maintenance notifications keep costs and risks in check.
• Flexible hardware: OBD-II plug-and-play, hardwired, portable battery-powered, and satellite trackers for remote areas.
• Custom reports: Turn location data into actionable insights for accountability and optimization.

Who it’s for

LiveViewGPS is ideal for shift-heavy, field-based operations that need reliable location verification alongside scheduling and time tracking—think service fleets, logistics, construction, government, and security. It gives supervisors definitive answers on where teams and assets are, how they moved, and when they arrived or left, supporting safety, customer SLAs, and loss prevention.

• Fleet managers: Verify routes, curb speeding/idle, and stay on maintenance.
• Field services: Confirm time-on-site and tighten ETAs.
• Security/law enforcement: Covert or overt tracking with dependable reliability.

Pricing

LiveViewGPS offers month-to-month billing with a money-back guarantee. Pricing varies by device type (OBD-II, hardwired, portable battery, satellite) and service plan, so you can match tracker hardware and update frequency to each asset’s needs. All plans use a web-based interface and mobile apps, with no software to download and rapid, out-of-the-box setup.

2. Workforce.com

Workforce.com is workforce management software built for hourly teams. It brings scheduling, time tracking, HR, and payroll together in one cloud platform, so managers can forecast labor needs, staff accordingly, and run compliant payroll with fewer manual steps.

How it works

At its core, Workforce.com connects integrated scheduling and time tracking with HR records and payroll. Demand forecasts inform staffing plans, while built-in compliance tools reduce risk when hours roll into payroll.

• Unified platform: Cloud-based system combining scheduling, time tracking, HR, and payroll.
• Labor forecasting: Plan coverage using demand forecasts to align staffing with expected volume.
• 1‑click payroll compliance: Streamline payroll with compliance guardrails to cut errors.
• Integrated systems: Keep data consistent across modules to minimize re-entry and reconciliation.

Who it’s for

Designed for hourly and shift-based organizations, Workforce.com suits operators who need dependable scheduling, attendance, and payroll execution without stitching multiple tools together. It’s a strong fit for multi-location teams that must balance labor demand with compliance.

• Retail, hospitality, restaurants: Align shifts to traffic and reduce overtime exposure.
• Healthcare and care services: Manage rotating rosters and leave rules.
• Field and facilities teams: Centralize schedules and time for distributed staff.

Pricing

Workforce.com’s pricing depends on the modules you need (scheduling, time, HR, payroll) and your headcount. Expect per-employee, per-month licensing that scales with feature scope; request a tailored quote to match locations, roles, and compliance requirements.

3. WorkForce Software

WorkForce Software delivers a cloud-based workforce management suite built for global operations. It centralizes time and attendance, scheduling, absence, and employee communications so leaders can coordinate shifts, manage leave, and keep teams informed—without cobbling together disparate tools.

How it works

The platform streamlines day-to-day staffing and compliance by unifying core WFM functions in one system and making them accessible across locations and regions. Managers plan coverage and capture hours accurately, while employees get clear schedules and timely updates.

• Time & attendance: Track hours and ensure accurate, compliant records.
• Scheduling: Build and adjust shifts to align labor with demand.
• Absence management: Handle leave and time-off consistently across teams.
• Employee communications: Share updates and policies to keep staff aligned—globally.

Who it’s for

WorkForce Software is a strong fit for multi-location, shift-driven organizations that need consistency at scale. If you operate across regions and require dependable scheduling, attendance, and absence processes—plus the ability to communicate changes fast—it’s designed to provide that enterprise-grade control.

• Global enterprises: Standardize WFM across countries and business units.
• Hourly workforces: Give managers and staff clear schedules and accurate time capture.
• Operations leaders: Gain visibility to reduce errors, overtime, and disruptions.

Pricing

WorkForce Software provides configurable deployments, and pricing reflects your footprint and feature set. Costs typically vary by modules enabled (time and attendance, scheduling, absence, communications), user counts, and implementation scope. For an accurate estimate aligned to your locations and requirements, request a tailored quote from the vendor.

4. Workday

Workday brings workforce management software into the same cloud platform as core HCM, giving HR, finance, and operations one place to plan schedules, capture time, manage absences, and run with cleaner data. It streamlines scheduling, time tracking, and absence management, automates tasks like timesheets and time off, and measures working time—with AI and machine learning built in to help maximize efficiency.

How it works

Workday’s unified HCM + WFM model means schedules, time entries, and leave requests sit on the same system of record as employee profiles and pay data. That reduces manual reconciliation and accelerates routine approvals while improving visibility across teams.

• Unified HCM + WFM: Manage people and operations in a single, true‑cloud platform.
• Scheduling & time: Build schedules, track hours, and accurately measure working time.
• Absence management: Standardize time off policies and automate approvals.
• Smart automation: Automate timesheets and routine time‑off tasks to cut admin.
• AI/ML insights: Built‑in intelligence surfaces opportunities to boost efficiency.

Who it’s for

Workday is best for organizations that want a single, enterprise‑grade system to manage both HR and workforce operations. If you run dynamic shifts, need reliable time and absence controls, and prefer one cloud platform over multiple point tools, Workday fits well.

• Mid‑market to enterprise teams consolidating HR and WFM.
• Hourly and salaried workforces needing consistent scheduling and time capture.
• Ops and HR leaders who want shared data and governance across departments.

Pricing

Workday offers custom, quote-based pricing. Total cost depends on the modules you license (HCM, workforce management components) and your employee count, with implementation and integration scope influencing overall investment. Engage Workday for a tailored proposal aligned to your footprint and requirements.

5. ADP Time & Attendance

ADP Time & Attendance gives organizations a reliable way to capture hours worked, apply policy rules, and prepare cleaner payroll—core jobs of workforce management software. By automating attendance tracking and centralizing time data, it helps ensure the right people are scheduled at the right time, cuts manual corrections, and improves productivity.

How it works

Built for accurate time capture and control, ADP Time & Attendance automates attendance tracking and applies validations so managers can manage by exception instead of reconciling every timesheet. Time data is centralized, providing real-time visibility for supervisors and a cleaner handoff to HR and payroll systems.

• Automatic attendance tracking: Reduce payroll errors with accurate, real-time time and labor data.
• Policy and compliance controls: Apply rules and alerts to help prevent violations before they occur.
• Manager and employee self-service: Make routine time tasks faster and easier across devices.
• Operational insights: Use reporting to monitor coverage, overtime exposure, and trends.

Who it’s for

This solution fits employers with hourly and shift-based work, where consistent time capture and policy enforcement are critical. It’s also appropriate for organizations that need one system to coordinate multi-location teams and support both hourly and salaried workers when tracking overtime, projects, or dynamic shifts is justified.

• Retail, hospitality, healthcare, services: High-volume scheduling and attendance oversight.
• Operations with complex rules: Seniority, eligibility, or represented-worker requirements.
• Multi-site organizations: Centralize visibility and standardize processes.

Pricing

ADP provides quote-based pricing. Total cost typically varies by headcount, features enabled (e.g., time and labor capabilities), and implementation scope. Expect a subscription model aligned to your footprint and compliance requirements; request a tailored proposal to match your locations, roles, and reporting needs.

6. Homebase

Homebase is workforce management software designed for hourly teams. It streamlines employee scheduling, time tracking, PTO, and day-to-day team coordination, with an intuitive mobile app that helps managers publish shifts fast and gives staff clear, real-time updates. It also includes morale and communication tools to keep shift workers aligned and engaged.

How it works

Homebase helps managers build schedules using templates or auto-scheduling, then pushes SMS/app reminders so shifts aren’t missed. Employees can request time off, swap shifts, and see the latest calendar on their phones. Overtime alerts flag costly schedules before they’re posted, and managers can post open shifts for eligible staff to claim. Homebase also introduced an AI‑optimized Scheduling Assistant that considers availability, time off, and work history to speed up schedule creation.

• Smart scheduling: Templates, AI‑assist, open shift posting, real-time updates, and overtime alerts.
• Time & PTO: Clock in/out, track hours, manage PTO requests, and keep an accurate record of attendance.
• Team coordination: In-platform messaging, shoutouts, and feedback tools to boost engagement.
• Integrations: ADP, Gusto, Paychex, QuickBooks, Rippling, Square, SurePayroll, Shopify, Lightspeed, Indeed, and ZipRecruiter.

Who it’s for

Best for small to mid-sized businesses with hourly staff—restaurants, retail, hospitality, and services—needing fast, mobile-first scheduling and simple time tracking. It also works for mixed teams where some employees are salaried but still need clear schedules and attendance oversight.

• Owners/managers: Publish conflict-free schedules quickly and reduce overtime.
• Multi-location operators: Keep staffing consistent and visible across sites.
• Frontline teams: Swap shifts, set availability, and get reliable reminders.

Pricing

Homebase offers a free plan, with paid plans starting from $20 per location per month. Team communication isn’t included in the free plan, and payroll is available as an add-on. Pricing scales by features and locations; choose the tier that fits your scheduling, time, and HR needs.

7. Rippling

Rippling is an all-in-one workforce management software platform that combines HR, payroll, time tracking, benefits, performance reviews, and even IT functions. By consolidating these workflows, it helps teams automate onboarding and offboarding, run accurate payroll, and surface reliable people analytics—so leaders can make better, faster decisions without stitching together multiple tools.

How it works

Rippling centralizes employee data and automates routine HR operations, from hiring to paying to offboarding. Its analytics layer rolls up compensation and workforce metrics so finance, HR, and ops stay aligned.

• Automated onboarding/offboarding: Spin up accounts, collect e-signatures, and complete HR tasks in one flow.
• Time tracking + payroll: Track hours, apply deductions/bonuses/commissions, and produce detailed tax reports.
• Benefits and performance: Manage enrollment and run reviews alongside core HR.
• Workforce analytics: Build aggregated compensation reports and compare across teams or locations.
• Integrations: Asana, Atlassian, Checkr, DocuSign, Dropbox, GitHub, Google Workspace, Microsoft 365, Slack, Typeform, QuickBooks, Zoom, and more.

Who it’s for

Rippling suits organizations that want to replace a patchwork of point solutions with a unified platform for HR, payroll, time, and IT. It’s especially helpful for growing companies that need to standardize processes and reporting as headcount and locations expand.

• SMB to mid-market teams: Consolidate core HR and WFM without heavy admin.
• Distributed/hybrid workforces: Streamline onboarding, access, and time capture across sites.
• Finance and HR leaders: Align compensation, headcount, and compliance data in shared dashboards.

Pricing

Rippling pricing starts from $8 per user per month (billed annually). Total cost varies by modules (HR, payroll, time tracking, benefits, IT) and headcount. A free demo is available; request a tailored quote to match your feature set and locations.

8. When I Work

When I Work is a workforce management application recognized by Gartner Peer Insights—highlighted by your peers for companies in the $50M–$1B revenue range and for strong Integration & Deployment. It’s designed to help organizations coordinate staffing and attendance, especially for hourly-paid teams, while also supporting salaried workers when policies or shifting schedules warrant it.

How it works

At a practical level, When I Work centralizes the day-to-day tasks that keep shifts covered and payroll clean. Managers can organize labor efficiently, while employees use self-service tools to handle routine requests—reducing back-and-forth and manual corrections.

• Dynamic shift scheduling: Build and adjust rosters to meet demand and match skills to coverage needs.
• Time capture and gross pay inputs: Track hours (including overtime) so payroll calculations have accurate, timely data.
• Absence management and access controls: Apply consistent rules for leave and, where required, govern access across worker types.
• Project/task allocation: Track time against projects or tasks when deeper cost visibility is needed.

Who it’s for

When I Work is a fit for shift-heavy, multi-location operations that need dependable scheduling and attendance—with minimal lift to roll out and connect to existing systems. Gartner Peer Insights callouts make it a sensible shortlist option for mid-market organizations seeking a well-rated WFM app.

• Hourly workforces: Retail, hospitality, services, and care environments.
• Mixed hourly/salaried teams: Where dynamic shifts, overtime capture, or project time tracking justify WFM.
• Operators prioritizing deployment speed: Teams that value smooth integration and user adoption.

Pricing

When I Work uses subscription pricing that varies by headcount and features enabled. Expect a quote tailored to your footprint (locations, roles) and the modules you plan to deploy (e.g., scheduling, time, absence). Engage sales for an accurate estimate aligned to your requirements.

9. Connecteam

Connecteam appears among the highest rated workforce management applications for North America on Gartner Peer Insights, making it a credible shortlist pick if you need a modern system for hourly teams. As workforce management software, it’s designed to streamline the daily flow of scheduling, attendance, and policy-driven time tracking so payroll runs cleaner and managers spend less time reconciling exceptions.

How it works

Connecteam fits the WFM model: centralize schedules and time data, apply rules consistently, and give employees self-service access from anywhere. Evaluate it against the core pillars of WFM to ensure it meets your operational needs and integrates cleanly with payroll and HR.

• Scheduling coverage: Align shifts to expected demand and adjust rosters quickly.
• Time & attendance: Capture hours accurately and reduce manual corrections to payroll.
• Absence management: Apply leave policies and manage approvals consistently.
• Mobile self-service: Let staff clock, request time off, and view schedules on the go.
• Compliance & visibility: Use rules/alerts and reporting to control overtime and spot trends.

Who it’s for

Connecteam is a strong fit for North American, shift-heavy operations that want a well-rated, easy-to-adopt WFM option for distributed teams. It also suits organizations that need to track overtime for salaried staff, schedule dynamic shifts, or allocate time to projects alongside hourly workers.

• Retail, hospitality, services: Multi-location teams needing dependable scheduling and time capture.
• Operations with mixed workforces: Hourly and salaried employees under shared policies.
• Managers prioritizing adoption: Teams that value intuitive mobile access and fast rollout.

Pricing

Connecteam uses subscription pricing that varies by features enabled and employee count. Expect a per-employee model that scales with modules (e.g., scheduling, time, absence) and locations. For accurate costs aligned to your footprint and integrations, request a customized quote from the vendor.

10. Five9 workforce management

Five9’s workforce management software is purpose-built for contact centers. Its job is simple but crucial: keep service levels steady while minimizing labor waste by aligning agent resources with contact volumes. Using tools like staffing forecasts and shift scheduling, it helps you place the right number of agents on the right channels at the right time.

How it works

Five9 uses demand forecasting to inform staffing plans, then turns those plans into workable schedules managers can publish and refine. The result is a tighter match between expected contact volume and agent coverage, which reduces overtime and idle time while protecting customer experience.

• Forecasting: Create staffing forecasts based on expected contact volumes to plan coverage.
• Scheduling: Build shifts that align agent resources to forecasted demand windows.
• Exception control: Adjust coverage when demand changes to minimize over/under-staffing.
• Goal alignment: Balance efficiency with service-level and compliance targets.

Who it’s for

This is for inbound and outbound contact centers that live and die by service levels and handle fluctuating volume. If your biggest headache is too many agents waiting for calls one hour and not enough the next, Five9’s WFM helps smooth that out.

• Customer support and sales centers: Match coverage to peaks and troughs.
• BPOs and multi-client operations: Standardize planning and scheduling across teams.
• Mid-market to enterprise leaders: Reduce manual scheduling and improve predictability.

Pricing

Five9 provides workforce management as part of its contact center platform. Pricing varies based on your requirements and footprint. Engage Five9 for a tailored quote that reflects your agent counts, features, and deployment scope.

11. Rotageek

Rotageek is workforce management software built for shift-heavy industries. Its AI-powered auto-scheduling and demand forecasting help managers cover fluctuating peaks without overspending on labor, while a mobile app keeps frontline teams aligned on shifts, swaps, and leave.

How it works

Rotageek uses AI to generate optimized rotas based on demand patterns and constraints, then gives managers real-time insights to adjust coverage as conditions change. Employees can view schedules, request leave, and swap shifts from their phones, reducing back-and-forth and last-minute gaps.

• AI auto-scheduling: Create optimized schedules that balance coverage and cost.
• Data-based forecasting: Anticipate staffing needs from historical trends.
• Mobile employee app: Enable schedule visibility, leave requests, and shift swaps.
• Reporting and insights: Monitor workforce performance with customizable reports.
• Integrations: Connect with Workday, Sage, Oracle, SAP, Zellis, IRIS, Locums Nest, Staffbase, Youda, WorkJam, Yoobic, and more.

Who it’s for

Rotageek is ideal for operations with variable demand and complex shift patterns where hitting service levels and labor budgets is non-negotiable—especially in multi-site environments.

• Retail chains: Staff accurately for promotions and seasonal peaks.
• Healthcare providers: Manage rota complexity across wards and specialties.
• Hospitality: Align front- and back-of-house coverage to footfall.
• Multi-site operations: Standardize scheduling while preserving local flexibility.

Pricing

Rotageek offers quote-based pricing. Costs vary by headcount, locations, and modules (e.g., scheduling, forecasting, reporting) as well as integration scope. Contact the vendor for a tailored proposal that reflects your footprint and required features.

Next steps

The fastest path from scheduling chaos to predictable coverage is to pick one system, pilot it with a willing location, and measure the impact on payroll accuracy, overtime, and manager time saved. Use the reviews above to build a shortlist that fits your size, compliance needs, and tech stack, then insist on a live demo using your real scenarios: complex rosters, leave rules, approvals, and payroll handoff.

Before you buy, align IT and payroll on integrations, set clear success metrics, and plan a 60–90 day rollout with training for managers and shift leads. If your teams are in the field, pair your WFM with reliable location truth to verify attendance, reduce idle time, and protect vehicles and equipment. To add that layer of accountability and asset protection, explore real-time GPS tracking from LiveViewGPS and give your frontline operations the visibility they need to run on-time and on-budget.

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