Help Protect Your Company Reputation with GPS Fleet Tracking

29 Jun 2015

Reputation is everything in today’s business climate. You’re operating your business in the day and age of social media when people expect on demand results and provide instant feedback when they feel their needs have not been met.

With this in mind, it is as important today for businesses to use every tool at their disposal to defend and protect a hard earned and well deserved positive business reputation. GPS fleet tracking can help you do just that.

Improve Driver Behavior on the Road

GPS tracking monitors the speeds drivers are driving throughout their calls, as well as noting any aggressive or erratic driving behaviors. It’s far more effective than those signs posted on vehicles asking “How am I driving?” and provides proof positive in defense of your drivers or in light of customer complaints of exactly how your drivers are driving at any given time.

Remember, your drivers are your representatives on the roadway,  and you want them to say great things about your company. GPS fleet tracking allows you to do just that.

Avoid Reputation for Lateness

Being on time for service calls is one of the most important things a business can do for customers who lead busy lives and have many things on their agendas for the day too. GPS fleet tracking allows you to provide more accurate estimates for arrival by tracking driver locations, distance to destination, and the approximate amount of time it takes drivers to finish jobs.

This means you can provide more accurate windows of time to customers and make them even happier when your employees arrive within that window.

Accurate Billing Data

GPS fleet management tools allow businesses to pinpoint driver arrival and departure times at job sites. This means that you have an accurate window of how long your employees spent at target destinations in the event that billing disputes arrive in regards to labor.

The fact that you can accurately report about how much time drivers spend at specific locations helps to ease the minds of customers and supports your reputation as an honest business.

Improve Overall Customer Satisfaction

Just as customers who are dissatisfied with service are likely to tell others about their bad experience with a business, so are customers who are happy with the level of service they received.

While GPS fleet tracking doesn’t do the job itself, it does help you get your people there faster (with turn by turn directions, by rerouting to avoid traffic jams, and by locating the nearest driver to target destinations) and that can make all the difference in the world to your customer – as long as you do ultimately get the job done, of course.

Your business reputation is precious. GPS fleet tracking is a powerful tool to have in your arsenal to help you defend it.

Want to learn how GPS fleet tracking can help protect your company’s reputation? Call LiveView GPS today at 1-888-502-3636.


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About Live View GPS

We specialize in real time GPS tracking systems. GPS tracking, GPS monitoring and management for vehicles, assets, equipment, property and persons. Whether your needs are consumer or commercial based, personal or business related we have a cost effective GPS tracking solution for you. Locate in real-time and on demand vehicles, people and property from any web based computer. View these locations on our systems integrated maps. Our GPS devices are the real deal, they are tested and proven, they work.