How GPS Fleet Tracking Improves Response Time
23 Nov 2015GPS fleet tracking is an essential part of managing a fleet driving team. Before this type of technology was in place, there were a lot of delays from drivers getting lost, cross-driving which took up valuable time, and the lack of availability of rush deliveries or pick-ups. That has all changed with modern technology. Fleet tracking allows better management of vehicles and drivers, and can greatly improve your response time.
Real-Time Tracking for Fast Deliveries
There may be times when you have a fleet driver that is on the road, and you get a call that an order has been placed near where that driver is located. If they have supplies already on the truck or are picking up items from that customer or client, you can send them instantly to that location. This provides nearly instant response time since you are tracking each truck’s whereabouts and can find the one that is nearest to the desired location.
Less Confusion About Directions
Getting lost used to be part of being a fleet driver, but it is much less of an issue with GPS tracking. The drivers are able to view detailed routes and driving directions right on the device. They have voice-activated features so drivers can listen to the directions and interact with the devices without taking their eyes off the road. They aren’t risking their safety by looking at a map, and the devices provide turn-by-turn directions. If there is a construction site or other detour issue, they can make a turn and the GPS tracking device will re-route the trip for them.
Instant Messaging Features
Many of the newer fleet tracking devices also include an instant messaging feature. This means a driver can get information about their next drop-off or delivery through the SMS messaging system in the device without having to pick up the phone. It keeps their eyes on the road when they use the voice feature of the messaging device. This speeds up response time for both the dispatch team and the driver.
The Ability to Reroute Vehicles Quickly
Another way GPS tracking helps to improve response time is by having the ability to view a map of drivers in real-time and re-route them from a remote location. While watching the drivers, you might notice that one truck is not going the most direct route or that they are about to head into an area with heavy traffic. If this is the case, you can remotely re-route their GPS device and the driver is notified of the change automatically. There is no messaging or calling needed. They are told new directions by the navigation device and will plan accordingly. This also helps in cases of schedule changes or if a driver has become ill and another on the road needs to take their place.
GPS tracking devices of fleet vehicles not only improve response time, but they make the entire business run more efficiently.
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