How Glass Repair Companies Can Benefit from Fleet GPS Tracking
16 Mar 2015Glass repair is a competitive market. It’s not always easy to get an edge over your competition, but there’s one thing you can do that will advance your business miles ahead of others in your market area, make the move to fleet GPS tracking. These are just a few ways your glass repair company will benefit from GPS tracking.
Improve Customer Service
Customers like to have a good idea of how long repairs will take and how fast you can come to them to make the repairs. With GPS fleet tracking, you have a good idea of where every truck in your fleet is. Your experience in the business should let you know about how long a typical glass repair or replacement job will take. Combine the power of the two and you can identify a fairly decent window of time for the truck to arrive.
Add the power of GPS tracking and real-time traffic monitoring, plus provide the customer with the ability to track the movements of the truck for themselves so they know exactly when the truck should arrive and you have a happy customer on your hands – one that’s likely to become a repeat customer.
*Added bonus for your business – you’re not fielding the inevitable volley of “When will you be getting here?” phone calls from impatient customers.
Passively Correct Driver Behavior
Even without the threat of disciplinary action, there’s something about knowing that their driving is being monitored that results in employees driving more safely. It’s actually often an unintended, though very welcome, side effect of GPS fleet tracking that the incidents of traffic tickets and complaints diminish greatly once the system is in place.
The other benefit is that you can eliminate side trips, personal errands, and fuel wastage on the company clock by installing GPS fleet tracking tools in all of your business vehicles. You don’t even need to be in the office or in front of a computer to keep up with all your vehicles either.
You can monitor your trucks, especially those pulling in expensive overtime hours or pay, from your favorite mobile device, laptop, or tablet. All you need is an Internet connection in order to monitor your drivers.
Improve Fleet Vehicle Maintenance
Fleet management takes a lot of work. You have to keep fleet vehicles in top running order so that you do not find yourself facing unexpected downtime at the worst possible times due to vehicles needing repairs that could have been prevented.
Fleet tracking tools allow you to keep up with preventative maintenance tasks passively. It will even send email reminders and schedule maintenance for you. In turn, this helps prolong the life of your vehicles saving your business even more money in the long-term. In the short-term it helps to improve vehicle performance, and keep your trucks fully operational.
Now is the best time for your glass repair business to dive into the benefits GPS fleet tracking provides. Make the switch today and see what a difference it makes for customer satisfaction and your bottom line.
To learn more about how Live View GPS fleet tracking can help your glass repair business, call us at 1.888.502.3636 today.
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