How Elevator Repair Companies Can Benefit from Fleet GPS Tracking

As an elevator repair company, you have a lot of ground to cover on an average day, which is why GPS fleet tracking can be a huge benefit to your business. These are just a few of the ways GPS tracking can help you build better customer relationships, while seriously boosting your bottom line.

GPS Provides Fastest Route to Destination

While it’s true you want to go the most fuel efficient route, when one of your clients has people stuck in an elevator, it feels like an emergency to them. The faster you arrive, the happier they are. You want to have your technicians there as quickly as possible so they can get busy making the necessary repairs and making for happy clients.

GPS Systems Can be Designed Pull Up Past Repair Records by Elevator

Older buildings often have repeat offenders are far as elevators go. You can troubleshoot potential problems more quickly by pulling up the elevator history and identifying changes that need to be made, as well as to eliminate repairs that have been made recently as less likely problems.

Provide Customers with Ability to Track Your Drivers

Since it always feels like emergencies when elevators are down in apartment buildings, hotels, and high-rise office buildings, your customers are a little anxious about when your repair technicians will arrive.

You can let them know when the technician is heading their way so they can have a better idea of when your technician will arrive. This makes them feel more valued as a customer.

Records Arrival and Departure Times of Your Technicians

This is important for numerous reasons. First, it provides an accurate accounting of how long your technicians were on the scene for billing purposes. Second, it serves as proof in the event that disputes arrive over timetables. Third, it provides records you can use in your own paperwork – including mileage, time, distance, and labor. Paperwork, from a fleet perspective, has never been easier.

Allows Easy and Cost-Effective Rerouting When Emergencies Arise

Chances are you have your general elevator maintenance calls on a daily basis, as well as a few emergency calls when things go wrong and repairs are necessary. GPS tracking allows you to find the nearest driver to handle the emergency calls in order to avoid unnecessary mileage and/or crossover routes for your technicians.

GPS can help you plan more efficient routes. There’s no doubt about that. It’s the unexpected benefits, like those mentioned above, which offers your business a powerful and profitable tool for your elevator repair company to adopt. Call Live View GPS today for an explanation and demo. And be prepared to be amazed when you see what it can do for your customer satisfaction ratings and your bottom line.

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