How Chimney Sweeping Companies Can Benefit from GPS Fleet Tracking
30 Sep 2015Chimney sweeping companies face many challenges during busy seasons of the year. GPS fleet tracking services can help weather the swift uptick in calls and service orders leading into the fall and winter season without missing a beat.
These are a few key ways that GPS fleet tracking is beneficial to chimney sweeping companies throughout the country.
Ensures No Customers are Left Behind
The busy season for chimney sweeping companies can get a little hectic. As many homeowners run through their yearly checklists of projects to get through the winter it seems that everyone calls for chimney sweeping services in the same three to four-week window of time. It’s great for business, but makes it far too easy for customers to slip through the cracks for businesses that operate via paper invoices and written directions.
With GPS fleet tracking, the information is entered as it comes in the appointment is scheduled and worked into the route without anyone getting left out of the queue. No customers are missed and your business gains a reputation for dependability.
Cut Costs for Your Chimney Sweeping Business
Even during the busiest days of the year, it is possible, with the help of GPS fleet tracking software, to plan routes that are not only fuel efficient, but also that help reduce overtime for your drivers. This is more savings for the business and helps to improve customer satisfaction by offering more accurate appointment windows and reliable arrival times.
This, in turn, helps you keep your costs lower when so many other chimney sweeping services are forced to consider fuel surcharges or raise hourly rates in order to accommodate the rising costs of fuel and labor.
Service Call Verification
GPS records can be used to track where company vehicles are at all times during the day – including where they’ve been. This means that if you need to know which vehicle is nearest an emergency at any given time, the GPS can detect it.
It also means that if they are ever disputes about whether services were rendered, you can view your history to tell where trucks where at any given time and how long they stayed at the worksite or location – which serves as a good indicator of whether or not the service was provided.
Encourage Employee Accountability
Ultimately, GPS tracking allows you the opportunity to find out who your strongest chimney sweeping employees may be by evaluating a combination of information including the amount of time spent on each site, the amount of time spent driving from one chimney sweeping job to the next, and customer feedback about work quality and customer service. If nothing else, it can provide incentive to employees to step up their efforts in order to compete with each other.
In these cases everyone wins. Employees get to feel good about the challenges, customers get a job well done, and you have an engaged workforce – something that may have been lacking in the past.
What’s the takeaway? GPS tracking can boost profits, send customer satisfaction soaring in a great way, and help your business build a better reputation in your local community. Isn’t it time you give your chimney sweeping business the competitive edge GPS fleet tracking provides?
Do you own or operate a chimney sweeping company with a fleet of vehicles? If so, give us a call here at LiveView GPS at 1-888-502-3636 to learn how GPS fleet tracking can help improve your chimney sweeping business.
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